Patrick's has been servicing our heating and air conditioning needs for 10 years. Our first call to them was on a very cold Easter Sunday when our furnace went out and we had a baby only a few weeks old. Roger was very professional and resolved our issues immediately that day. Since then we have used Patrick's for all of our HVAC needs, including annual maintenance. Roger recently installed a new system in our house - new furnace and air conditioner. He took the time to understand our needs and analyze the design of the house, and recommended units that were optimal for our situation. In fact, any time we have maintenance or repair work done, Roger always takes the time to explain everything and ensures we are doing the right things to maintain our systems. Thanks Roger and Theresa for being there when we need you and keeping our house running smoothly!